RB Healthcare consists of four independent pharmacies based in the North West. One of the pharmacy branches, Scorah Chemists has developed a Managed Care Service package which allows them to work in close partnership with care homes. The team reviewed this package to see where digital technology could help make their services more efficient and improve patient safety.
Northumberland Tyne and Wear Trust provides mental health, learning disability and neuro rehabilitation services across North East England. The Trust is a Global Digital Exemplar and recently consolidated its three pharmacy departments into a single dispensing hub.
Chesterfield Royal Hospital had traditionally stored drugs in medication cupboards on the wards and pharmacy staff carried out manual top ups. The Trust was looking for a way to transform the way medicines were managed on the ward. They also wanted to free up pharmacy time to focus on medicines optimisation in line with the Lord Carter report.