St Helens And Knowsley Teaching Hospitals NHS Trust – Whiston Hospital A&E Case Study
Prior to implementation, research was carried out to show the current A&E top-up and restock processes and highlight key issues for patients, nursing staff and the department as a whole.
Pharmacy staff time
Ward Stock Top-Up
Average time taken for manual ward stock top-up by pharmacy ATO
PRE-OMNICELL 37 minutes 30 seconds
4 minutes 7 seconds
(average time taken to generate top-up list)
- 89% decrease in average time taken compared to manual ward stock top-up
- 99% decrease in pharmacy ATO time spent on ward stock ordering once there is full integration. (Currently ward stock top-up list is auto-generated by Omnicell but still requires manual input into JAC)
- 72% decrease in average time taken to order per line vs manual top-up
Ward Stock Restock
Average time taken for manual ward restock by pharmacy ATO
PRE-OMNICELL 25 minutes 4 seconds

4 minutes 8 seconds
(average time taken for ward restock)
- 83% decrease in average time taken compared to manual ward restock
- 98% decrease in time taken to gain access to cabinet (Change from key accessed cupboards to biometric fingerprint scan access with Omnicell)
- 15% decrease in average time taken to restock per line
Total Time Spent On Ward Stock Top-Up and Restock (per week)
There are now daily top ups on weekdays in A&E, compared to 2-3 times per week pre-Omnicell.
Average total time taken on ward stock top-up and restock by pharmacy ATO.
PRE-OMNICELL (based on 3 times per week) 3 hours 8 minutes

41 minutes (based on 5 times per week)
78% decrease in average total time taken per week
There are now daily top ups on weekdays in A&E, compared to 2-3 times per week pre-Omnicell.
Average total time taken on ward stock top-up and restock by pharmacy ATO.
PRE-OMNICELL (based on 3 times per week) 3 hours 8 minutes

41 minutes (based on 5 times per week)
78% decrease in average total time taken per week
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